Individual Account Application

EmpowerBank Limited Secure application

Application for Account Opening - Personal Savings Account

EB 02

Complete every section, attach your KYC documents and submit. Your details are encrypted in transit and sent directly to our onboarding team.

Download Offline Form (PDF)

Step 1 of 16 1. Account Details 0% complete

1. Account Details

Savings

Fixed

Micro

Other

Other (Please specify)

2. Names

Title *

If Other, please specify

Maiden Name

Surname *

First Name(s) *

3. Personal Details

National Identity Number *

Date of Birth *

Passport Number

Driver's Licence Number

Sector/Race

Staff

Minor

Senior Citizen

Marital Status (please tick) *

Residential Address *

4. Contact Details

Email *

Mobile No. *

Office No.

5. Employment Details

Occupation *

Employment status *

Other (specify)

Employer's Name

Employer's Contact Person Name

Designation

Nature of Employer's Business

Other (please specify)

Gross Monthly Salary

Net Monthly Salary

6. Next of Kin

Full Name *

Relationship *

Contact Number *

Residential Address *

7. Other Banking Services

Tick applicable.

a) Registered Mobile Number

b) Internet Banking

c) SMS Alert

d) Bank Card (Local)

Preferred User Name

8. Other Banking Details

1. Bank

1. Branch

1. Account Number

1. Year/s

2. Bank

2. Branch

2. Account Number

2. Year/s

9. Declaration

I the undersigned, having applied for a Bank Account with Empower Bank do hereby acknowledge and accept the following Terms and Conditions.

a) Interest on any balance on the account shall be calculated and compounded daily at the same nominal rate as that applicable to the capital amount. In the event that no such rate has been communicated to me in writing, the Bank's prevailing rate charged on unsanctioned facilities plus a prevailing premium of the nominal rate shall apply. *

b) Any interest charges debited to my account shall be immediately due for payment on the date of the debit, and where the amount is not paid, it shall accrue further interest at the same nominal rate as the capital amount. *

c) Any payments made to my account shall first be appropriated towards interest, then towards bank charges and then towards capital starting with the oldest capital debts. *

d) In the event that any interest charges remain unpaid a day after they become due for payment, I confirm that any borrowing incurred by the Bank to square its position in respect of the amount of the loan, whether such borrowing is from the market, or from the shareholders' funds, is a borrowing on my account, and that consequently, the amount of the unpaid interest remaining outstanding each day shall be a new advance by the Bank to me from such funds used by the Bank to square its position. For the purpose of convenience I hereby waive my entitlement to any loan documentation, or any communication whatsoever regarding that new loan, the mere existence of an interest charge against my account being conclusive evidence of the existence of such loan. *

e) Where the actual interest amount incurred on a daily basis is not debited to my account, I confirm that it shall be my duty to establish the extent of such interest amount on a daily basis, and I confirm that the amount of such interest not debited to my account daily shall be treated as if it had been so debited, and, in which event it shall be novated in accordance with the provisions of clause d) hereof. *

f) I agree that the Bank reserves the right to close my account compulsorily without warning if it is unsatisfactorily conducted. *

g) I hereby advise state and declare that if the Bank provides me with online banking services, I am not involved in Internet Gambling, or provide support for infrastructure to Gambling entities. I undertake to advise the Bank forthwith should the declared position and status change. *

h) I indemnify the Bank against any damage, loss, and/or consequential damage that the Bank may suffer as a result of incorrect, wrong, unauthorised and/or wrongful instructions or information given by me or any other person authorised or deemed to be authorised to act on my behalf of our corporate entity. *

i) I certify that the above statements in support of my bank account application are true and complete and understand that in the event of any information proving to be incorrect, this application may be declined. *

10. Applicant Signature

Applicant Signature *

Date *

Terms & Conditions

2. Bank Accounts

Except to the extent that these terms and conditions require otherwise, they shall not affect any other terms and conditions, express or implied, governing any Bank Account.
No Bank Account may be overdrawn by the giving of a transaction instruction without the prior written agreement of the Bank.

3. Cancellation of Cards

The Cardholder may at any time cancel his Card by returning it to the Bank.
The Bank may at any time cancel his Card without notice, without assigning any reason and without incurring any liability to the Cardholder.

4. Fees

In respect of each Cardholder, the Bank shall be entitled to charge and debit to any Bank account such fees as it sees fit, and will from time to time notify the Cardholders of the same.

5. Liability of Cardholders

The Cardholder shall be fully liable in respect of each transaction instruction given by the use of his Card.

6. Amendment

These terms and conditions may be amended at any time and from time to time by notice from the Bank to the Cardholder.
Any such amendments shall be deemed to be effective and binding on the Cardholder on receipt, and any subsequent use of the Card shall be deemed to constitute acceptance of any such amendment by the Cardholder.

Debit Card Acknowledgement

Complete only if you have requested a bank card. I hereby acknowledge safe receipt of my debit card and having read and understood the terms and conditions related to the use of the debit card.

I (full name)

ID Number

Signature

SMS Alert Service

Whereas I/We (herein referred to as "the client") have expressly requested Empower Bank (herein referred to as "the Bank") to transmit to me/us electronic notification via Short Message Service (SMS) of transactions conducted on the said Bank account.

I/We acknowledge that the integrity and/or correctness of SMS messages transmitted cannot be guaranteed in that, inter alia, they might be tampered with prior to being transmitted, they might be fraudulently abused by outsiders, delays might occur, and the SMS facility might be faulty. The SMS service is a value added service, which is rendered in addition to any statement I/We may receive. While the Bank endeavours to ensure the integrity and content of any SMS sent to me/us, the statement will remain a record of my/our account.

The Bank shall be indemnified in the event of an SMS notification not being carried out according to my/our request, or in the event of an SMS notification containing personal or confidential information coming into the possession of, or being read by, a person not entitled to be in possession of such SMS.

Now therefore I/We hereby indemnify the Bank and hold it harmless from all claims, demands, actions and proceedings that may be made or instituted against the Bank by anyone, third parties included, and all injury, loss or damage that may be suffered by me/us, the Bank or any third party, whether directly or indirectly arising out of or in connection with my/our election that the SMS system be used in my/our dealings with the Bank and the Bank dealing with me/us.

The Bank shall not accept liability for the integrity of SMS messages.

The Bank shall be indemnified if the client fails to notify the Bank, in writing, of any changes to my/our nominated cellular number.

I/We (client name(s))

Mobile Banking

These terms and conditions apply to and regulate the provision of mobile banking by Empower Bank.

1. Definitions

In these terms and conditions:

"Bank" means Empower Bank, its successors and assigns;
"Bank account" means, in relation to mobile banking, any account maintained by the Bank in Zimbabwe which the client alone is entitled to operate and in respect of which the client has requested to be able to give transaction instructions;
"Mobile banking profile" means details of the client registered at the request and in the name of the person named upon it, for use in connection with mobile banking services provided by the Bank.

Signature

Date

Supporting Documents (KYC Verification)

Zimbabwean banking regulations require us to verify your identity before an account or facility can be opened. Please attach clear, legible copies of the documents listed below. They are transmitted securely and delivered directly to our onboarding team together with this application.

Accepted formats: PDF, JPG, JPEG, PNG, DOC, DOCX
Maximum 2 MB per document, 2 MB in total
Scans and clear phone photographs are both accepted, provided all details are readable
Multi-page documents are best combined into a single PDF

National ID or Valid Passport * Required

A clear, full colour copy of both sides of your national identity document, or the photo page of a valid passport.

Proof of Residence * Required

Utility bill, municipal rates statement, lease agreement or sworn affidavit, not older than three months.

Passport-size Photograph * Required

A recent colour photograph taken against a plain background.

Proof of Income Optional

Latest payslip, letter of employment or business income records, where available.

Next of Kin Identity Document Optional

Copy of the national ID of the next of kin named on this form.

Signature Specimen Optional

A scan of your signature on plain paper, used to verify future instructions.

Any Other Supporting Documents Optional

Anything else that supports your application, for example an affidavit, marriage certificate or a letter from your employer.

No documents attached yet. Your documents are transmitted over an encrypted connection and are never published on this website.

For Bank Use Only Locked

The sections below are completed by EmpowerBank staff once your application has been received and verified. They are shown here only so you can see the full form — they cannot be filled in online and nothing you type here would be submitted.

Debit Card Acknowledgement

Card Number

Bank Official Use Only

Form & Proof of Identity Received by

Date Received

Checked by

Date Checked

FCB Clearance Reference

FCB Clearance Date

Approved/Declined by

Approved/Declined Date

Customer Number

Account Number

Please check the following before continuing

1. Account Details

2. Names

3. Personal Details

4. Contact Details

5. Employment Details

6. Next of Kin

7. Other Banking Services

8. Other Banking Details

9. Declaration

10. Applicant Signature

Terms & Conditions

2. Bank Accounts

3. Cancellation of Cards

4. Fees

5. Liability of Cardholders

6. Amendment

Debit Card Acknowledgement

SMS Alert Service

Mobile Banking

1. Definitions

Supporting Documents (KYC Verification)

CUSTOMER CONSENT FORM

Client's Use of Data

Consent Signature Details

For Bank Use Only Locked

Debit Card Acknowledgement

Bank Official Use Only